Our Restart Plan: Redefining Personalized Service Amidst COVID-19
We are back, Vancouver. Our team began preparing for our return the moment we closed our doors, and the day…
Adjusting Our Satisfaction Metrics
I recently read an article about adjusting our personal metrics by comedian Paul Ollinger. In it, Ollinger compares surviving the…
What I’ve Learned From Staying Home
Working from home the past few weeks has given me the space to reflect on the person I want to…
Coping tips during COVID-19
As our sense of “normal” shifts — seemingly by the day — it’s natural to be experiencing a range of emotions….
